Conversations

Every conversation Treatply is handling with your patients

AllActiveHuman ActionScheduledClosed
  1. Sarah Mitchell12 min ago
    Root Canal +1 moreRequires Human Action

    Treatply: Great! I've let the team know. Someone from the office will reach out shortly to find a time that works.

  2. Daniel Okafor47 min ago
    ExtractionRequires Human Action

    Treatply: Thanks for letting us know, Daniel. That's a good question for the clinical team. I've passed it along and someone will contact you soon.

  3. Emily Watson2 hr ago
    InvisalignRequires Human Action

    Treatply: Great question. I've asked the team to check your coverage. Someone will reach out with the details.

  4. Robert Garcia3 hr ago
    CrownRequires Human Action

    Treatply: Perfect, I've let the team know. They'll call you to book a morning time.

4 conversations need attention

Emily Watson

Requires Human ActionAI: Human Action Required
Invisalign · $5,200Dr. Nguyen(905) 555-0119No follow-up scheduled

Waiting for staff · Insurance question

“Does my insurance cover any of this, or can I do a payment plan?”

2 hr ago

Conversation

SMS · (905) 555-0119
  1. Hi Emily, this is Brightside Family Dental. Dr. Nguyen recommended Invisalign at your consultation. Do you have any questions before getting started?
    Treatply · Nov 1, 4:38 PM
  2. Does my insurance cover any of this, or can I do a payment plan?
    Emily · Nov 6, 3:03 PM
  3. Great question. I've asked the team to check your coverage. Someone will reach out with the details.
    Treatply · Nov 6, 3:04 PM

AI Controls

Waiting for staff — Treatply has paused this conversation.

AI Summary

Emily is interested in Invisalign but wants to know about insurance coverage and payment plans before booking.