Conversations

Every conversation Treatply is handling with your patients

AllActiveHuman ActionScheduledClosed
  1. Sarah Mitchell12 min ago
    Root Canal +1 moreRequires Human Action

    Treatply: Great! I've let the team know. Someone from the office will reach out shortly to find a time that works.

  2. Daniel Okafor47 min ago
    ExtractionRequires Human Action

    Treatply: Thanks for letting us know, Daniel. That's a good question for the clinical team. I've passed it along and someone will contact you soon.

  3. Emily Watson2 hr ago
    InvisalignRequires Human Action

    Treatply: Great question. I've asked the team to check your coverage. Someone will reach out with the details.

  4. Robert Garcia3 hr ago
    CrownRequires Human Action

    Treatply: Perfect, I've let the team know. They'll call you to book a morning time.

4 conversations need attention

Sarah Mitchell

Requires Human ActionAI: Human Action Required
Root Canal +1 more · $2,700Dr. Bennett(416) 555-0142No follow-up scheduled

Waiting for staff · Ready to schedule

“Yes, I'd like to get this done. Do you have anything next week?”

12 min ago

Conversation

SMS · (416) 555-0142
  1. Hi Sarah, this is Brightside Family Dental. Dr. Bennett recommended a root canal and crown at your last visit. Would you like help getting that scheduled?
    Treatply · Nov 3, 4:38 PM
  2. I know I need it, I'm just worried about the cost right now.
    Sarah · Nov 3, 6:13 PM
  3. That's completely understandable. Brightside offers monthly payment plans, and your insurance is estimated to cover part of the treatment. Would it help if we shared the details?
    Treatply · Nov 3, 6:10 PM
  4. Yes please.
    Sarah · Nov 4, 4:38 PM
  5. Here's what we have on file: estimated out-of-pocket is about $940, and it can be split into 6 monthly payments. Let us know if you'd like to move forward.
    Treatply · Nov 4, 4:41 PM
  6. Yes, I'd like to get this done. Do you have anything next week?
    Sarah · Nov 6, 4:26 PM
  7. Great! I've let the team know. Someone from the office will reach out shortly to find a time that works.
    Treatply · Nov 6, 4:27 PM

AI Controls

Waiting for staff — Treatply has paused this conversation.

AI Summary

Sarah initially hesitated because of cost. After receiving approved payment information, she confirmed that she would like to move forward. Human follow-up is required to schedule the treatment.