Conversations

Every conversation Treatply is handling with your patients

AllActiveHuman ActionScheduledClosed
  1. Sarah Mitchell12 min ago
    Root Canal +1 moreRequires Human Action

    Treatply: Great! I've let the team know. Someone from the office will reach out shortly to find a time that works.

  2. Daniel Okafor47 min ago
    ExtractionRequires Human Action

    Treatply: Thanks for letting us know, Daniel. That's a good question for the clinical team. I've passed it along and someone will contact you soon.

  3. Emily Watson2 hr ago
    InvisalignRequires Human Action

    Treatply: Great question. I've asked the team to check your coverage. Someone will reach out with the details.

  4. Robert Garcia3 hr ago
    CrownRequires Human Action

    Treatply: Perfect, I've let the team know. They'll call you to book a morning time.

  5. James Kim38 min ago
    CrownFollow Up Later

    Treatply: Of course. We'll check back in with you in January. Have a great holiday season!

  6. Nicole Roberts1 hr ago
    ImplantScheduled

    Treatply: Thanks Nicole! The office has confirmed you for Nov 18. See you then.

  7. Michael Thompson2 hr ago
    FillingOpted Out

    Treatply: You've been unsubscribed and won't receive further messages.

  8. Marcus Johnson4 hr ago
    BridgeRe-engaged

    Treatply: A bridge usually takes two visits a few weeks apart. Would you like the team to find times that work for you?

  9. Aisha Rahman5 hr ago
    Crown +2 moreRe-engaged

    Treatply: Often it can, depending on timing. Would you like the team to plan the visits together?

  10. Samuel Lee7 hr ago
    Root CanalRe-engaged

    Treatply: Sounds good! Just reply here when you know what works.

  11. Carlos Mendes1 day ago
    Deep CleaningScheduled

    Treatply: Wonderful, thanks Carlos! See you soon.

  12. Priya Shah2 days ago
    Deep Cleaning +1 moreActive Follow-Up

    Treatply: Hi Priya, this is Brightside Family Dental. Dr. Nguyen recommended a deep cleaning and a filling. Would you like help scheduling them?

  13. Rachel Adams3 days ago
    Implant +1 moreActive Follow-Up

    Treatply: Hi Rachel, this is Brightside Family Dental. Dr. Alvarez recommended an extraction and implant. Would you like help scheduling them?

  14. Kevin O'Brien4 days ago
    Root CanalActive Follow-Up

    Treatply: Hi Kevin, this is Brightside Family Dental. Dr. Alvarez recommended a root canal. Would you like help scheduling it?

  15. Thomas Wright6 days ago
    ImplantDeclined

    Treatply: Thanks for letting us know, Thomas. If anything changes, just reply here.

  16. Hannah Fischer9 days ago
    InvisalignFollow Up Later

    Treatply: No problem, Hannah. We'll check back in a few weeks. Good luck with the move!

  17. Linda Park14 days ago
    CrownNo Response

    Treatply: Hi Linda, a final reminder about your recommended crown. We're here when you're ready.

  18. Ethan Murphy18 days ago
    BridgeNo Response

    Treatply: Hi Ethan, a final check-in about your bridge. We're here when you're ready.

  19. Grace Liu
    FillingReady for Outreach

    No messages yet

  20. Olivia Brooks
    FillingReady for Outreach

    No messages yet

4 conversations need attention

Sarah Mitchell

Requires Human ActionAI: Human Action Required
Root Canal +1 more · $2,700Dr. Bennett(416) 555-0142No follow-up scheduled

Waiting for staff · Ready to schedule

“Yes, I'd like to get this done. Do you have anything next week?”

12 min ago

Conversation

SMS · (416) 555-0142
  1. Hi Sarah, this is Brightside Family Dental. Dr. Bennett recommended a root canal and crown at your last visit. Would you like help getting that scheduled?
    Treatply · Nov 3, 4:25 PM
  2. I know I need it, I'm just worried about the cost right now.
    Sarah · Nov 3, 6:00 PM
  3. That's completely understandable. Brightside offers monthly payment plans, and your insurance is estimated to cover part of the treatment. Would it help if we shared the details?
    Treatply · Nov 3, 5:57 PM
  4. Yes please.
    Sarah · Nov 4, 4:25 PM
  5. Here's what we have on file: estimated out-of-pocket is about $940, and it can be split into 6 monthly payments. Let us know if you'd like to move forward.
    Treatply · Nov 4, 4:28 PM
  6. Yes, I'd like to get this done. Do you have anything next week?
    Sarah · Nov 6, 4:13 PM
  7. Great! I've let the team know. Someone from the office will reach out shortly to find a time that works.
    Treatply · Nov 6, 4:14 PM

AI Controls

Waiting for staff — Treatply has paused this conversation.

AI Summary

Sarah initially hesitated because of cost. After receiving approved payment information, she confirmed that she would like to move forward. Human follow-up is required to schedule the treatment.