Settings

Practice details and the rules Treatply follows when messaging patients.

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Practice Treatments & Fees Payment & Financing AI Boundaries Follow-Up Notifications

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Front desk · Maria L.

Settings

Practice details and the rules Treatply follows when messaging patients.

View onboarding

Practice Treatments & Fees Payment & Financing AI Boundaries Follow-Up Notifications

Follow-Up Settings

First outreach timing

Number of follow-up attempts

Minimum days between follow-ups

Maximum follow-up period (days)

Sending hours from

Sending hours to

If the patient responds, Treatply adapts the follow-up automatically.

Communication Style

WarmCaring and personal, like a note from the front desk.ProfessionalClear and courteous, more formal.FriendlyCasual and upbeat, like a familiar neighbor.

Message preview

Hi Sarah, this is Brightside Family Dental. Dr. Bennett recommended a crown at your last visit, and we'd love to help you get it scheduled — just reply here and we'll find a time that works for you.